Data protection

Patient information about data protection

The EU General Data Protection Regulation (EU GDPR) requires us to inform you about the purposes for which our medical practice collects, stores or shares data. This information also tells you about the rights you have in relation to data protection.

Responsibility for data processing

Darmstadt Orthopaedic Centre (OZD)
Luisenplatz 1, 64283 Darmstadt
Tel.: 06151/606720, email: info@orthopaedisches-zentrum.eu

The competent Data Protection Officer can be contacted as follows: Barbara Hartwig
Luisenplatz 1, 64283 Darmstadt
Tel: +49 6151/606720

Purpose of data processing

Data processing is conducted according to statutory regulations to fulfil the contract of treatment and its associated obligations as agreed between you and your doctor. To do so, we process your personal data and your health-related data in particular. This data includes your medical history, diagnoses, recommendations for treatment and findings, as prepared by ourselves or other doctors. For these purposes, other doctors or psychiatrists from whom you are currently receiving treatment may also provide us with data (e.g. in medical reports). Health data has to be collected in order to provide you with treatment. If the necessary information is not provided, then an appropriate course of treatment cannot be provided.

Recipients of your data

We only share your personal data with third parties if this is allowed by law or if you have given us permission to do so. Recipients of your personal data may include doctors/psychiatrists and health insurance associations in particular, as well as health insurers, the Medical Review Board of the Statutory Health Insurance Funds (MDK), medical councils and settlement agents employed by private practice. This data is transferred primarily for the purposes of settling the accounts for the services provided to you, and to clarify medical questions and any matters relating to your insurance status. In individual cases, your data may be shared with other legitimate recipients.

Storage of your data

We store your personal data only for as long as is necessary in order to complete your course of treatment. Legal requirements make it necessary for us to keep this data on file for at least 10 years after the completion of your treatment. Longer retention periods may also apply as a result of specific regulations: for example, German law on the use of X-rays requires X-ray records to be kept for 30 years.

Cookies

Some parts of this website utilise ‘cookies’. Cookies are not harmful to your computer and do not contain any viruses. We use cookies to make our website more secure, more efficient and more user-friendly. Cookies are small text files that are stored on your computer by your web browser.

Most of the cookies that we use are the type known as ‘session cookies’: these are deleted automatically after you leave our website. Other types of cookies remain stored on your device until you delete them: we use these cookies to recognise your browser when you visit our website again.

You can configure your browser to notify you before cookies are set, to allow cookies only on a case-by-case basis, or you can permit cookies to be set only in certain situations or stop cookies being set at all. You can also have your browser delete cookies automatically when it is being closed. Please note that disabling cookies may restrict the functionality of this website.

Server log files

The information sent to us by your browser is collected and stored by the website provider automatically in log files on the provider’s servers. This includes:

  • Web browser type and version
  • Operating system used
  • Referrer URL
  • Host name of visiting computer
  • Time of day of server request

This data is not personally identifiable information. In addition, this data is not aggregated with data from other sources. We reserve the right to analyse this data at a later point in time if we have reasonable grounds for suspecting a legal infringement.

Contact form

If you send us an enquiry via our contact form, the information you specify in the enquiry form, including your personal contact details, will be stored in order to allow us to process your enquiry and any follow-up questions to your enquiry. We will not share this information without your consent.

Google Analytics

This website uses functionality from the web analytics service Google Analytics, as provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called ‘cookies’, text files that are stored on your computer and that enable the analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there.

IP anonymisation

We have activated the use of IP anonymisation on this website: this means that Google will truncate your IP address before sending it to the USA if you access this site within Member States of the European Union or in other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services to the website operator related to the website and Internet service. The IP address provided by your browser for Google Analytics is not aggregated by Google with other data.

Browser Plugin

You can prevent the storage of the cookie by configuring an appropriate setting in your browser software. We would remind you, however, that if you do so, you may no longer be able to use the full range of functionality as offered by this website. You can also prevent the logging of the data generated by the cookie – as relating to your usage of this website (including your IP address) – by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

Opt out of Google Analytics tracking

You can prevent data collection by Google Analytics if you click the following link. This will set an opt-out cookie that prevents your data being collected in the future when you visit this website: deactivate Google Analytics

Details of how user data is handled by Google Analytics are provided by Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

Google as a data processor

We have signed a contract with Google as a data processor and we implement the strict regulations stipulated by the German data protection authorities in full when using the Google Analytics service.

SSL encryption

For security reasons and to protect the transfer of confidential data, such as the enquiries that you send to us as the site operator, this website utilises SSL encryption. You can identify an encrypted internet connection by the presence of a padlock icon on your browser’s address bar and the prefix ‘https://’ instead of ‘http://’.

When SSL encryption is activated, the data that you send to us cannot be intercepted and read by a third party.

Right to access, erasure and restriction

You have the right to request information about your stored personal data, its origin and destination and the purpose of data processing, as well as a right to rectify, restrict or erase this data, at all times and at no extra cost. Please feel free to contact us about this topic or any other issues concerning personal data by using the address provided in the Legal Notice.

Use of OpenStreetMap

We use the map service of OpenStreetMap (OSM). The provider is the Open Street Map Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.

When you visit a website that utilizes OpenStreetMap, your IP address and other information about your usage of this website will be forwarded to OSMF. OpenStreetMap may store cookies in your browser. These are text files which are stored on your computer and allow an analysis of your use of the website. You can prevent the storage of cookies by adjusting the settings of your browser. We however point out that you may then perhaps not be able to fully use all the functions of this website.

We would also like to advise you that your location could be tracked if your device settings allow it – for example on your mobile phone. The provider of this page has no influence on such data transfer. For details, please view the OpenStreetMap privacy policy via the following link: https://wiki.osmfoundation.org/wiki/Privacy_Policy.

The use of OpenStreetMap provides you with an appealing presentation of our online offers and assists you in easily finding the places we specify on the site. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If such consent has been requested (eg consent to the storage of cookies), processing will be based exclusively on Article 6 (1) lit. a GDPR; the consent is revocable at any time.

Use of Vimeo components

We use components from the provider Vimeo on our website. Vimeo is a service provided by Vimeo LCC, 555 West 18th Street, New York, New York 10011, USA. On each occasion that a page on our website equipped with a component of this kind is accessed, this component causes the browser you are using to download an appropriate presentation of this component from Vimeo. If you access our website when you are already logged into Vimeo, Vimeo can use the information collected by the component to identify the specific page that you are visiting and can associate this information with your personal Vimeo account. If you click the ‘Play’ button, for example, or post a corresponding comment, then this information is transferred to and stored in your personal Vimeo user account. The information that you have visited our website is also shared with Vimeo. This happens whether or not you click the component or leave a corresponding comment (for example).

If you want to prevent this transfer and storage of data about you and your usage of our website by Vimeo, then you must log out of your personal Vimeo account before you visit our website. Vimeo’s privacy policy also provides more information, especially about the collection and usage of data by Vimeo: https://vimeo.com/privacy.

Use of the Hellobar service

We use an application from the service provider Hellobar Inc., 450 B Street #775, San Diego, CA 92101, USA, to display job vacancies on our website. This involves the processing of the IP address you are using, and possibly your email address and name. The legal basis for this processing is point (f) of Art. 6(1) of the EU GDPR and serves to further our legitimate interests in the commercial operation of our website.

Arrange an appointment online with CMG LIFE eSERVICES

Our website offers you the opportunity to book your appointment with us directly online. The appointment plug-in is provided by CompuGroup Medical Deutschland AG, Maria Trost 21, 56070 Koblenz, Germany (phone: +49 (0)261 8000-0). For further details, please visit: www.schmerzzentrum-da.de/eServices.html

Legal basis

The legal basis for the processing of your data is point (h) of Art. 9(2) of the EU GDPR, in conjunction with point (b) of Art. 22(1) no. 1 of the German Federal Data Protection Act (BDSG). Please feel free to contact us if you have any questions.

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